Data Protection Policy

Use of personal Data

In order to process and deliver your order accordingly, we collect personal data such as name, address, zip code, city, phone number, e-mail address and birth date. When you order online, we protect your data with a secure SSL-connection. We process and use personal data for order processing and our customer relationship management, exclusively. To meet warranty- and limitation-periods on your favor, we keep your data until these periods expire (usually 7 years).

Data Transmission

The transmission of data happens only for the reason of completing your order. This transmission happens in particular in the following situations:

  • Address data to delivery services for order completion
  • Payment data to credit institutes and payment intermediaries to process payments.
  • Above-mentioned data to collection agencies in case of assigning a claim
  • Otherwise, we transmit customer data only to third parties, given that it is required for the defense of public security and order., especially if it is required for legal prosecution or demanded by supervisory authorities.

Use of Cookies

To make our website as attractive as possible and enable the performance of specific functions, we use so called Cookies. A Cookie is a small text file that is placed on your computer. At the end of the browser-session, most of the cookies used will be deleted (session cookies). Persistant cookies remain on your computer and help us to identify you again, next time. We do not permit any partners or suppliers to gather, process, or use –either directly or indirectly – any personal data from cookies. You have the possibility to block the storage of cookies on your computer through browser settings. This, however, can have a negative impact on the performance of our web site on your computer.

Web analytics with Google Analytics

This web site uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses cookies that enable the analysis of the use of this website by our visitors. The generated information about the usage of this website is sent to a Google server in the U.S. In case you activate IP-anonymization on this web site as a resident of the European Union or another contractual partner of this agreement, Google will shorten your IP address directly before sending it to the U.S. Only in exceptional cases, the IP-address will be shortened in the U.S. In the name of the operator of this web site, Google takes data to analyze the activity of this web site. Usage and web page activity are tracked and reports are generated. The IP address that is transmitted to Google Analytics from your browser is not pooled with other data from Google. You can block the storage of cookies by changing the settings in your browser. We inform you that in this case possibly not  all functions can be used from our web site.

Additionally, you are able to block all data generated from cookies and the usage of our web site (including your IP address) as well as the processing of this data by Google. To do so, please download and install the browser plug-in that can be found on the following link: http://tools.google.com/dlpage/gaoptout

 In case you have questions about the generation, processing, or usage of your personal data or if you want information, correction, blocking or to deletion of your data, or if you revoke your permission or object against a specific usage of data, please contact office@gottstein.at