Data Protection Policy
Use of personal Data
In order to process and deliver your order accordingly, we collect personal data such as name, address, zip code, city, phone number, e-mail address and birth date. When you order online, we protect your data with a secure SSL-connection. We process and use personal data for order processing and our customer relationship management, exclusively. To meet warranty- and limitation-periods on your favor, we keep your data until these periods expire (usually 7 years).
The transmission of data happens only for the reason of completing your order. This transmission happens in particular in the following situations:
- Address data to delivery services for order completion
- Payment data to credit institutes and payment intermediaries to process payments.
- Above-mentioned data to collection agencies in case of assigning a claim
- Otherwise, we transmit customer data only to third parties, given that it is required for the defense of public security and order., especially if it is required for legal prosecution or demanded by supervisory authorities.
To make our website as attractive as possible and enable the performance of specific functions, we use so called Cookies. A Cookie is a small text file that is placed on your computer. At the end of the browser-session, most of the cookies used will be deleted (session cookies). Persistant cookies remain on your computer and help us to identify you again, next time. We do not permit any partners or suppliers to gather, process, or use –either directly or indirectly – any personal data from cookies. You have the possibility to block the storage of cookies on your computer through browser settings. This, however, can have a negative impact on the performance of our web site on your computer.
Web analytics with Google Analytics
Additionally, you are able to block all data generated from cookies and the usage of our web site (including your IP address) as well as the processing of this data by Google. To do so, please download and install the browser plug-in that can be found on the following link: http://tools.google.com/dlpage/gaoptout
In case you have questions about the generation, processing, or usage of your personal data or if you want information, correction, blocking or to deletion of your data, or if you revoke your permission or object against a specific usage of data, please contact firstname.lastname@example.org